Virtual/Remote Services

How do remote/virtual assessments work?

A remote/virtual session is very similar to a face-to-face one except it will be done using a computer or mobile device. If you’ve ever used the video call feature such as FaceTime on your iPhone, you’ve already used a similar type of technology!

How long is a session?

Assessments will take a similar time as if we were completing them face to face.

What resources will I need at home to access remote/virtual services?

At the most basic level you will need a phone. Ideally, you will have an internet connection and personal computer or mobile device with audio and video capabilities.

I’m not very good with technology. Is it easy to set up?

Yes, we can use multiple different platforms depending which you are comfortable with.
Zoom is the primary platform we will use, its free, easy to download and works with devices that run on either Windows, iOS, macOS and Android operating systems. You can use an iPad, iPhone, or any other brand of tablet/smart device with audio and video capabilities. If you are more comfortable with facetime, what’s app video call or some other application, please let us know and we will do our best to accommodate.

Does Zoom have security issues?

There have been many articles published about security issues with Zoom, many of them from competitors, or uninformed sources. We have found that it is the most user friendly platform for our clients, and have put additional security measures in place to make it as safe as it can be. However, it is still a web based platform with limitations. And so if you would prefer to use another platform please let us know. Microsoft Teams, Whats App and Face-time are alternative platforms we can use.

How much do virtual/remote services cost?

The same as a face to face session, we just don’t charge travel as there isn’t any!

Can I access remote/virtual services under my NDIS plan?

Yes, all remote/virtual services can be funded under your current NDIS plan.

General FAQ’s

The referral process

Every source of funding, whether private or public, has a different process. Get in touch with us today and we can help you through the referral process. This can include (but is not exclusive to) the Insurance Commission of Western Australia, NDIS, home care packages, Department of Veteran affairs.

You can get in touch with us today.

Our clients

We primarily work with adolescents and adults above the age of 16 however our services such as complex home modifications, home automation and access consulting are applicable to people of all ages.

We have extensive experience working with clients that have an Aquired Brain Injury or Spinal Cord Injury, however we are able to provide many of our services to individuals with a range of other diagnoses.

Travel and service areas

We offer mobile services to our clients across Western Australia. Our rehabilitation services are provided within the wider Perth Metro area due to the need for frequent contact. Travel costs may be incurred however they will be evaluated on a case to case basis.

Support Education

We are able to provide clinical education to formal and informal support networks of clients in relation to the services we provide, for example use of equipment, home automation, positioning and pressure care. We encourage the clients daily network to be involved in the ongoing rehabilitation process outside of our therapy sessions.

Do I need a FCA to apply for the NDIS?

We are often contacted by carers or participants wishing to access funding in the NDIS, about whether a functional capacity assessment conducted by an OT is required as part of their application.

During the assessment of your access request, the NDIS will evaluate evidence of your disability, which may be provided via assessments or reports from a health professional. A Functional Capacity Assessment is not compulsory at all.

For more information read this resource we put together. 

Mobile Therapy

Optimal Living Therapy offers mobile services to our clients who live in the Perth Metro area and surrounding suburbs. Coming to your home, workplace or community means we can work together in places you interact with on a daily basis, creating opportunities to connect with familiar environments better.

Experienced Occupational Therapists

Our Occupational Therapists have had extensive experience in many areas of occupational therapy. This includes specific experience in neurological rehabilitation, working with clients of varying ages, various stages in their rehabilitation, differing abilities and in different environments. Our therapists are all registered with the Australian Health Practitioner Registration Agency (APHRA).

access consulting

About Us

Optimal Living Therapy was founded to enable individuals who have had a change in health and/or ability to live as autonomously as possible in their home and engage with their community. We do this by:

We also can provide:

We service the Perth, Western Australia region and can assist in other projects nation-wide.

Learn More About UsContact Us

We see only possibilities and support people to act without limitations - by challenging the speed of progress and shedding light on the possibilities for change.

Lauren HartOptimal Living Therapy
We look forward to working with you

Get in touch

View our FAQ’s for information on how to refer and eligibility